Privacy Policy

1. Introduction

At Shaping Success Stories, we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal data when you use our services or visit our website.

2. Data We Collect

We may collect the following types of data:

• Personal Information: Name, email address, phone number, address, and payment details.
• Career Information: Details shared during CV reviews, LinkedIn optimization, or mock interview sessions.
• Technical Information: IP address, browser type, and usage data from our website (via cookies).

3. How We Use Your Data

We use your data for:

• Delivering our services (e.g., CV reviews, consultancy, or training sessions).
• Sending updates, invoices, or appointment reminders.
• Improving our services and website.
• Complying with legal obligations.

4. Data Sharing

We do not sell or share your personal data with third parties, except in the following cases:

• Payment processing (e.g., Stripe, PayPal).
• Compliance with legal obligations (e.g., law enforcement requests).

5. Data Retention

We will retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy or as required by law.

6. Your Rights (Under GDPR)

You have the right to:

• Access your data and request a copy.
• Correct inaccuracies in your data.
• Request deletion of your data (“right to be forgotten”).
• Restrict processing or object to certain uses of your data.
• Data portability: Request a transfer of your data to another service provider.

To exercise these rights, email us at info@shapingsuccessstories.com.

7. Data Security

We implement robust security measures to protect your data. However, no system is 100% secure, and we cannot guarantee the absolute security of your information.

8. Cookies

We use cookies to enhance your experience on our website. For more details, see our Cookie Policy.

9. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website.

10. Contact Us

For questions about this policy or your data, contact us at:

• Email: info@shapingsuccessstories.com
• Phone: +353899408980